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Dialogue C Trouble with a Reservation J: Jennifer W: Wrigley Hostel Receptionist Jennifer is calling Wrigley Hostel in Chicago to check on a reservation she had made earlier. W: Hello, this is the Wrigley Hostel. How may I help you? J: Hi. My name is Jennifer Lee. I wanted to check on a reservation I have for June 29th through July 1st. W: OK.Give me a moment to look up your information. J: I should have a single for the 29th and the 30th and a bunk in the women's dorm on the 1st. W: Thank you. Actually, it looks like you're in a mixed dorm for the 1st. J: That must be a mistake. I didn't book a mixed dorm. W: I'm sorry; I can't switch you back, because the women's dorm is already full on that day. J: But I already paid for everything online. W: You're right. I can see it...

Dialogue C Last-Minute Gifts K: Kevin  F: Flight Attendant Kevin realized that he had forgotten to buy some gifts, so he asks the flight attendant for the onboard duty-free magazine. (閱讀全文...)

Dialogue A Getting Help Booking Tickets Ka: Kathy Ke: Kevin J: Jim Kevin is on his laptop in the living room. Ka: Hey Kevin, what're you up to? No class today? Ke: We're in between semesters now, so I have two weeks off. I'm going to visit my family. Didn't Dan tell you? Ka: No, he didn't. But it's good that you are going home. Ke: Yeah. My parents will be happy to see me. The problem is that I'm having trouble finding cheap tickets. Ka: Why don't you ask Jim for help? You know he works for an airline company, right? I bet that he can find you a great deal. (Later, Kevin and Jim are discussing tickets.) J: Well, we've got a few choices for you. There's an incredible deal on first-class, direct flights tomorrow, but they're still around US$1,400 round-trip. Ke: I can't re...