★ 單字
1. offer [ˋɔfɚ] v. 提供（國中挑戰800字）
2. press [prɛs] n. 按壓（國中挑戰800字）
3. plan [plæn] n. 方案；計畫（國中基本1200字）
★ 實用字詞
1. pay bills 付帳單；water bill 是「水費帳單」。
2. discount 折扣；優惠
3. international roaming rate 國際漫遊費率
DKC Telecom customer service hotline is giving instructions to customers.
DKC電信公司客服熱線正給予客戶指示。
閱讀技巧：將長句分成短字詞，以利閱讀
Thank you for calling／our customer service hotline.
感謝您撥打／我們的客服熱線。
動手做做看：將長句分成短字詞
And there will be our clerk on the line with you.
考題練習：多益普及測驗＋國中會考題型
1. What can customers do with the hotline?
(A) Pay their water bills
(B) Find out the latest books
(C) Talk with a DKC clerk
2. What might customers plan to do if they press 3?
(A) Travel abroad
(B) Check their bills
(C) Buy a new phone
3. Which is NOT telling customers what to do?
(A) Please stay on the line.
(B) DKC Telecom always offers you the best.
(C) For other services, press 9.
解答：
動手做做看：將長句分成短字詞
And there will be our clerk／on the line／with you.
然後將會有我們的人員／在電話線上／和您交談。
考題練習：多益普及測驗＋國中會考題型
1. (C) 2. (A) 3. (B)
實踐大學陳超明教授 編審
資深英語教師廖莉雅 編寫